Before You Move:
- Review your Rights and Responsibilities.
- Ask friends and family for recommendations regarding movers. Learn from their experiences.
- Check with the Better Business Bureau regarding the moving company.
- Find out what the moving company’s responsibilities are regarding damages to your belongings.
- Obtain estimates from at least three movers and compare costs and services provided.
- Check to see if the interstate mover is registered with the FMCSA and has a US DOT number.
- Find out how and when pickup and delivery of your household goods will occur.
- Ask the mover how they can be contacted before, during, and after the move.
Make sure you will be present to answer any questions and give directions to the movers. Always stay until they are finished.Be present when the movers are doing an inventory of your household goods and resolve any questions regarding the condition of the materials being moved.Carefully read all information on the estimate, order for service, bill of lading, and all other completed documents before you sign them. Never sign an empty document.Keep the bill of lading until your goods are delivered, the charges are paid and all claims are settled.Before the movers leave take a look around the house and make sure nothing has been forgotten.Give the driver directions to your new home.Let the driver and the moving company knows where you can be reached during the move.
Be present to answer any questions and give directions.
Pay the driver before your goods are unloaded.
Always supervise the unloading and unpacking of your goods.
Note on the inventory list all boxes or other items that are damaged before you sign any documents.